All work was coordinated extremely well! Very professional throughout the entire process, from quoting stage to installation. Would highly recommend.Homeowner, Halfway Creek NSW
Prompt, professional and knowledgeable, providing a great solution for our needs. Well done team.
Peter Brossman was excellent, always friendly, helpful and professional. There was always excellent communication between True Water and us.Homeowners, Waterview Heights NSW
True Water and their Kubota systems have proven a good solution to our wastewater needs. The system is performing to specification, but the service from True Water stands out the most. They have exceeded our expectations and stand head and shoulders above other contractors and suppliers, of which we have hundreds.
Pleass Global Limited highly recommend True Water.Managing Director, Pleass Global Limited
This project turned out really well, very professional and you are so easy to work with. I can’t thank you enough. The installation team were 2nd to none and went beyond all expectations to get this install in and were very informative throughout the entire project.
You have a great team at True Water and I look forward to working with you in the future. Thanks again you legends!Site Manager - Claremont Resort
True Water’s innovation, attention to detail, focus on quality, dedication and customer service are above reproach.
I am extremely happy with the quality and professionalism displayed by the company and its employees. Throughout the project True Water’s dedication and customer service was outstanding. They diligently supported the requirements of the Army, in their ongoing maintenance and dependable, reactive and programmed service regime.Australian Department of Defence
Just want to thank you all for the professional service.
We are very impressed with the quality of workmanship.
Thanks to all.
Hats off to your team. Thank you for listening to my wishes & using your experience & expertise to come up with a solution. I look forward to working with you.Byron Bay Weddings, Bryon Bay NSW
All aspects of the process are handled by True Water Australia from site inspections, system planning, council submissions and approval, installation and ongoing maintenance. I would recommend them to anybody who requires upgrades or new installation of a sewerage system. Their team is professional and a pleasure to deal with.Century 21, Ballina & Coffs Harbour NSW
True Water has been very professional and any dealings with them were quick to be responded to. It was easy and straight forward.Homeowners, Myocum NSW
Very professional and friendly. I was made to feel informed and happy that True Water would complete the job perfectly, and they did. Thank you!Homeowner, Ewingsdale NSW
True Water have been the most knowledgeable, efficient, polite and professional company to deal with. They have gone above and beyond for us and nothing has ever been an issue. The communication within their company, between clients and third parties is exceptional. We have built and renovated numerous properties and would be hard up picking any other company that displays such high standards. We have no hesitation recommending True Water and their team if you are after a professional, reasonably priced, efficient and reliable company that puts customers first.Homeowners, Coopers Shoot, NSW
The project team at True Water was very professional and helpful. Took calls or would return them promptly. Explained everything in detail and answered all our questions. Highly recommend this company.Homeowners, North Casino, NSW
I’m very happy with my new septic, has worked out well in the end. Your installer was terrific & did a great job. Would recommend your company. Thank you.Homeowner, Dalwood, NSW
We couldn’t be happier with the way the whole installation was managed. The excavator operator did an outstanding job with the excess material spreading it in the back of the block. The team has been nothing short of fantastic to deal with, going out of their way on a number of occasions to assist us with pumps whilst the insurance process was taking place.
Daniel paid us a visit on a couple of occasions which I don’t think too many managers would go as far to do! Professional and friendly!
Couldn’t be happier in our choice of supplier, installer, and serviceman.Homeowner, Woombah NSW
I just wanted to say a huge thank you for the opportunity to work with you. I absolutely loved it and congratulations on creating such a successful business – the culture is incredibly authentic and all credit to you for the way you operate both internally and externally.
Your team is just great and it was a privilege to work with you all!Event Manager, Deakin & Bliss
It’s reassuring to have you guys to help at short notice, very happy with the service provided.Coastal and Islands Parks Region, QWPS
Fuji Clean has identified True Water Australia as a leader in onsite wastewater treatment, installation and maintenance in Australia. After careful consideration and strong market knowledge, Fuji Clean has chosen True Water Australia to distribute, install and maintain Fuji Clean systems in Australia.General Manager, Overseas Business Division, Fuji Clean Co. Ltd.
All went very well. True Water Australia is a great team and very professional. Their work ethic is outstanding. Many thanks for making the installation an easy experience. Greatly appreciated.Homeowner, Lismore NSW
Blue Ribbon Homes Coffs Harbour would like to express our gratitude for the excellent work done by the team at True Water Australia. The ease in which our dealings progress allows our jobs to progress smoothly and professionally. Blue Ribbon Homes use only the very best subcontractors available and always recommend True Water Australia to others.Blue Ribbon Homes, Coffs Harbour NSW
I have found True Water Australia to be specialists in their field of wastewater management. Using True Water provides major benefit to me, as it ensures an open line of communication through the approval and installation process. I have no hesitation in further recommending True Water Australia as their knowledge, professionalism and expertise is second to none.Perry Homes, Tweed Heads NSW
True Water Australia have been looking after our Wastewater Systems for the last 3 years. They are reliable, efficient and honest. Their staff are always available and pleasant to deal with. I have now had several systems installed by them and am impressed with their attention to detail and also their ability to deal with all local council issues and requirements.Manager/Director, ReGenesis Sustainable Initiatives
I appreciate True Water’s prompt response and your team’s efforts in locating and rectifying the issue. It’s reassuring to have you guys to help at short notice, very happy with the service provided.Ranger, K’gari (Fraser Island) North, Queensland Parks and Wildlife Services
We are very happy with the job. The work was done fast and without impact on any of our existing irrigation. The entire experience from first contact to the end of job has been very professional. I would be very happy to recommend or use your services in the future.Homeowner, Braunstone NSW
When I built my investment home, I did my research to make sure that I got a quality system at the best price. True Water Australia gave me the best price, good service and options that met my needs, so I chose them over other companies.
I also wanted a system that would work well while the house was being rented and True Water Australia provided a solution I felt met my needs. They organized my council approval, then installed the system while I was living and working in Sydney. The quality of the job was excellent.Investment Property Owner, Woombah NSW
The team at True Water are very knowledgeable & easy to deal with. The whole experience was hassle-free, and the resulting outcome exceeded our expectations. I would recommend to anyone looking for waste water treatment solutions to speak with True Water. Their experience is second to none.Stroud Homes, Northern Rivers NSW
We’ve recently contracted True Water Australia to design, construct (through Kubota), supply and oversee both the installation and commissioning of a new Sewage Treatment Plant at Rolleston Coal for our 700 man accommodation village in 2018.
During the tender process we found TWA’s technical knowledge, proven working STP systems elsewhere and compliance to government regulations to be far superior to other tenderers. This was proven through consistency in results, testing and reporting data supplied.
Their team are experts in all aspects of wastewater from pricing and design through to delivery and contract management. TWA have been extremely professional resulting in smooth sailing with all milestones met and delivered without issue or incident.Project Manager, GLENCORE Rolleston Mine, QLD
We felt comfortable in our negotiations and advice give by Greg Bell from True Water. His product knowledge was very good. The installer, Mark, was also very helpful and courteous. The professionalism and service from the team at True Water was very good.Homeowners, Minnie Water NSW
I am confident when recommending True Water Australia to clients. They have proven themselves to be a highly efficient and professional company, ensuring all clients receive the best value for money, service and the right wastewater system for their new home. The team at True Water always give our clients, the same high standard of service that we expect at GJ Gardener Homes.GJ Gardner Homes, Tweed Heads NSW
True Water Australia provides our clients with the best possible system for their home, handling the design through to installation. You can rest assured that the service is prompt, cost effective and the process is very efficient in a demanding industry. After working with True Water for 9 years I only have good things to say about them.Metricon Homes, Robina QLD
Our recent purchase and installation of the Fuji Clean system was handled extremely professionally. We found Greg and all the staff from True Water Australia communicated very well and ensured all aspects of our dealings were wonderful. What could have turned into potential major problems were handled with great thought and planning. We can highly recommend this company.Homeowner, Brooms Head NSW
The team at True Water Australia made my septic upgrade and new system installation seamless. It also saved me nearly $10,000 on the original waste water treatment proposal done by another company. If anyone is thinking of a waste water treatment upgrade or requires a new system, definitely call Greg at True Water and compare the price. You won’t be disappointed.Homeowner, Coorabell NSW
I wish to thank you for all the help you have given me over the past few years concerning the failure of my rather expensive, ineffective Biolytix System. Your team has been fantastic in sorting it all out for me, dealing with whomever was necessary and ensuring that we were up and running in the shortest possible time.
I would have no hesitation in recommending True Water Australia to anyone needing a first class team for their plumbing needs. I wish you well in your future endeavours and all the success you deserve.Homeowner, NSW
At every stage the dealings with True Water have been professional. Their focus on achieving the best outcome for the project has given the service centre a system that can manage the challenges presented by fast food outlets, allows for increased usage in the future and has proven
reliable during even the heaviest holiday usage.Property Manager, SCOTT PDI
We needed the world’s most reliable, high quality sewage solution for the Brisbane West Wellcamp Airport. True Water Australia was chosen after discussions with each of the leading providers in Australia. True Water displayed many of the traits that made Wagner’s successful, namely innovation, attention to detail, focus on quality, dedication and customer service.
Wagner’s is extremely happy with the quality and performance of True Water Australia’s works and the Kubota STP.CEO, Brisbane West Wellcamp Airport
True Water have demonstrated a high level of expertise in the sewage treatment field and a high level of professionalism in delivering on contractual arrangements.
One of the strongest attributes of the company is their communication – they maintained clear, open lines of communication with field staff, project managers and the environmental compliance agency representatives the entire way through the project. I believe this assisted greatly in keeping the project on track and delivering to expectations.Project Officer Estate Management, Department of National Parks, Sport and Racing
Having worked in a remote environment in the East Kimberley, it is essential to have reliable and efficient services, the sewage Management system installed by True Water Australia is a state of the art Kubota plant that not only allows piece of mind, it is very low maintenance and the most effective sewage management system I have worked with over a 20 year career in remote resorts around Australia.
True Water are a professional company offering the ultimate in customer service and customer support, they go over and above and have exceeded my expectations with each and every Contact.General Manager, Home Valley Station, Gibb River Road, WA
True Water’s innovation, attention to detail, focus on quality, dedication and customer service are above reproach.I am extremely happy with quality and professionalism displayed by the company and its employees.
Throughout the project True Water’s dedication and customer service was outstanding. They diligently supported the requirements of the Army, in their ongoing maintenance and dependable, reactive and programmed service regime.Warrant Officer Class Two, Supervisor of Engineering Services, 6th Engineer Support Regiment, Department of Defence
True Water Australia went the extra mile to make my difficult and challenging site a success. I appreciate all the work put into designing and installing my system and am very happy with the end result. Thank you True Water.Homeowner, Lismore NSW
On behalf of my wife and myself I’d like to say a big thank you to all the team at True Water Australia for the recent installation of our new sewage treatment system.
From our first consultation in your office with the design team which discussed land contours, neighbouring properties, council requirements, possible locations of the irrigation field, annual power consumption etc, we felt informed of every aspect of the process which made it that much easier and took away any stress which we had previously after speaking with some of your competitors.
The installation was amazing, prompt and professional, and your tradesman left our property looking like they hadn’t even been there at all!
So for a local business to provide the best price and then back it up with quality and professionalism was great. I’ll be recommending True Water Australia to anyone building a new home which needs a sewage system.Homeowner, Woombah NSW
Awesome!!! What a great team you have. You made our transaction with council a breeze, handling all the necessary documentation. Thank you for the advice and great customer service. Highly recommend you to anyone.Homeowner, Dalwood NSW