We are very happy with the job. The work was done fast and without impact on any of our existing irrigation. The entire experience from first contact to the end of job has been very professional. I would be very happy to recommend or use your services in the future.Homeowner, Braunstone NSW
When I built my investment home, I did my research to make sure that I got a quality system at the best price. True Water Australia gave me the best price, good service and options that met my needs, so I chose them over other companies.
I also wanted a system that would work well while the house was being rented and True Water Australia provided a solution I felt met my needs. They organized my council approval, then installed the system while I was living and working in Sydney. The quality of the job was excellent.Investment Property Owner, Woombah NSW
The team at True Water are very knowledgeable & easy to deal with. The whole experience was hassle-free, and the resulting outcome exceeded our expectations. I would recommend to anyone looking for waste water treatment solutions to speak with True Water. Their experience is second to none.Stroud Homes, Northern Rivers NSW
We’ve recently contracted True Water Australia to design, construct (through Kubota), supply and oversee both the installation and commissioning of a new Sewage Treatment Plant at Rolleston Coal for our 700 man accommodation village in 2018.
During the tender process we found TWA’s technical knowledge, proven working STP systems elsewhere and compliance to government regulations to be far superior to other tenderers. This was proven through consistency in results, testing and reporting data supplied.
Their team are experts in all aspects of wastewater from pricing and design through to delivery and contract management. TWA have been extremely professional resulting in smooth sailing with all milestones met and delivered without issue or incident.Project Manager, GLENCORE Rolleston Mine, QLD
We felt comfortable in our negotiations and advice give by Greg Bell from True Water. His product knowledge was very good. The installer, Mark, was also very helpful and courteous. The professionalism and service from the team at True Water was very good.Homeowners, Minnie Water NSW
I am confident when recommending True Water Australia to clients. They have proven themselves to be a highly efficient and professional company, ensuring all clients receive the best value for money, service and the right wastewater system for their new home. The team at True Water always give our clients, the same high standard of service that we expect at GJ Gardener Homes.GJ Gardner Homes, Tweed Heads NSW
True Water Australia provides our clients with the best possible system for their home, handling the design through to installation. You can rest assured that the service is prompt, cost effective and the process is very efficient in a demanding industry. After working with True Water for 9 years I only have good things to say about them.Metricon Homes, Robina QLD
Our recent purchase and installation of the Fuji Clean system was handled extremely professionally. We found Greg and all the staff from True Water Australia communicated very well and ensured all aspects of our dealings were wonderful. What could have turned into potential major problems were handled with great thought and planning. We can highly recommend this company.Homeowner, Brooms Head NSW
The team at True Water Australia made my septic upgrade and new system installation seamless. It also saved me nearly $10,000 on the original waste water treatment proposal done by another company. If anyone is thinking of a waste water treatment upgrade or requires a new system, definitely call Greg at True Water and compare the price. You won’t be disappointed.Homeowner, Coorabell NSW
I wish to thank you for all the help you have given me over the past few years concerning the failure of my rather expensive, ineffective Biolytix System. Your team has been fantastic in sorting it all out for me, dealing with whomever was necessary and ensuring that we were up and running in the shortest possible time.
I would have no hesitation in recommending True Water Australia to anyone needing a first class team for their plumbing needs. I wish you well in your future endeavours and all the success you deserve.Homeowner, NSW
At every stage the dealings with True Water have been professional. Their focus on achieving the best outcome for the project has given the service centre a system that can manage the challenges presented by fast food outlets, allows for increased usage in the future and has proven
reliable during even the heaviest holiday usage.Property Manager, SCOTT PDI
We needed the world’s most reliable, high quality sewage solution for the Brisbane West Wellcamp Airport. True Water Australia was chosen after discussions with each of the leading providers in Australia. True Water displayed many of the traits that made Wagner’s successful, namely innovation, attention to detail, focus on quality, dedication and customer service.
Wagner’s is extremely happy with the quality and performance of True Water Australia’s works and the Kubota STP.CEO, Brisbane West Wellcamp Airport
True Water have demonstrated a high level of expertise in the sewage treatment field and a high level of professionalism in delivering on contractual arrangements.
One of the strongest attributes of the company is their communication – they maintained clear, open lines of communication with field staff, project managers and the environmental compliance agency representatives the entire way through the project. I believe this assisted greatly in keeping the project on track and delivering to expectations.Project Officer Estate Management, Department of National Parks, Sport and Racing
Having worked in a remote environment in the East Kimberley, it is essential to have reliable and efficient services, the sewage Management system installed by True Water Australia is a state of the art Kubota plant that not only allows piece of mind, it is very low maintenance and the most effective sewage management system I have worked with over a 20 year career in remote resorts around Australia.
True Water are a professional company offering the ultimate in customer service and customer support, they go over and above and have exceeded my expectations with each and every Contact.General Manager, Home Valley Station, Gibb River Road, WA
True Water’s innovation, attention to detail, focus on quality, dedication and customer service are above reproach.I am extremely happy with quality and professionalism displayed by the company and its employees.
Throughout the project True Water’s dedication and customer service was outstanding. They diligently supported the requirements of the Army, in their ongoing maintenance and dependable, reactive and programmed service regime.Warrant Officer Class Two, Supervisor of Engineering Services, 6th Engineer Support Regiment, Department of Defence
True Water Australia went the extra mile to make my difficult and challenging site a success. I appreciate all the work put into designing and installing my system and am very happy with the end result. Thank you True Water.Homeowner, Lismore NSW
On behalf of my wife and myself I’d like to say a big thank you to all the team at True Water Australia for the recent installation of our new sewage treatment system.
From our first consultation in your office with the design team which discussed land contours, neighbouring properties, council requirements, possible locations of the irrigation field, annual power consumption etc, we felt informed of every aspect of the process which made it that much easier and took away any stress which we had previously after speaking with some of your competitors.
The installation was amazing, prompt and professional, and your tradesman left our property looking like they hadn’t even been there at all!
So for a local business to provide the best price and then back it up with quality and professionalism was great. I’ll be recommending True Water Australia to anyone building a new home which needs a sewage system.Homeowner, Woombah NSW
Awesome!!! What a great team you have. You made our transaction with council a breeze, handling all the necessary documentation. Thank you for the advice and great customer service. Highly recommend you to anyone.Homeowner, Dalwood NSW